Welcome To HairKnowHow’s Bespoke Hair Clinic & Trichology Hair Testing Services

At HairKnowHow, we understand how important it is for hair clinics and trichologists to provide their clients with the most accurate and comprehensive hair testing. 

That’s why we offer advanced hair testing and analysis services to enhance our partner clinics’ expert services and provide an accurate, visually impressive and professional service to their clients. 

Our hair testing technology uses state-of-the-art biochemical, electron microscopy, and spectrophotometric imaging techniques to deliver the most accurate and detailed hair analysis.

Our hair testing and analysis services provide numerous benefits for hair clinics and trichologists, including:

• Increased accuracy in diagnosis and treatment planning

• More comprehensive data for better insights into clients’ hair health

• Enhanced client satisfaction with detailed and personalised reports

• Visually impressive high magnification images that literally show your clients their hair as never before, enabling improvements to be seen on the microscopic scale. A picture really is worth a thousand words

• Additional revenue streams by reselling our high-tech hair analysis services to your clients, you can generate an additional revenue stream for your clinic.

HairKnowHow’s advanced imaging techniques can help identify the following hair shaft disorders:

• Trichorrhexis Nodosa - Cuticle Imaging Test or Cuticle Imaging Multi-Length Test

• Trichoptilosis - Cuticle Imaging Multi-Length Test

• Trichorrhexis Invaginata - Cuticle Imaging Test or Cuticle Imaging Multi-Length Test

• Monilethrix - Cuticle Imaging Test or Cuticle Imaging Multi-Length Test

• Pseudomonilethrix - Cuticle Imaging Test or Cuticle Imaging Multi-Length Test

• Pili Torti - Cuticle Imaging Test or Cuticle Imaging Multi-Length Test

• Pili Trianguli et Canaliculi - Hair Cortex Imaging Test

• Trichoschisis - Cuticle Imaging Test or Cuticle Imaging Multi-Length Test

We offer a wide range of hair testing and analysis services, with additional testing services coming soon.

Each of our testing or analysis services offerings can be ordered separately or combined with any other hair test or analysis, enabling your clinic to tailor the hair testing requirements to your client’s individual needs.

We offer three hair testing tiers for client hair evaluation: 

Tier 1 Hair test results only, and

Tier 2 Hair analysis

Tier 3 Trichology Client Service Packages

The details of each tier are detailed below:

Our specialist hair tests provide accurate and precise data measurement that supplements your in-house testing and help enable your clinical experts and trichologists to make informed judgements and can also be included in any reports made to clients.

• Fibre Cortex Imaging test (up to ten fibres)

• Hair Cuticle Imaging Test (up to ten fibres)

• Hair Cuticle Imaging at Different Lengths Test select up to four positions measured from the hair root - Imaged lengths can be customised to include root and hair terminus

• Hair Root Bulb Imaging Test (up to ten fibres)

• Fibre Diameter Measurement Test (average and deviation) - based on a minimum of ten fibres

• Protein/Cuticle Loss Analysis Test - detects recent chemical damage

• Colour and Gloss/Lustre Measurement Test

• Hair Fibre Diameter at Different Lengths Test, select up to four positions measured from the hair root - Imaged lengths can be customised to include root and hair terminus

• Hair Porosity Measurement Test -using HairKnowHow’s direct cortex imaging assessment

Each HairKnowHow Hair Analysis includes additional information, expertise, or opinions on the requested test data that your clinicians and trichologists can use in their hair assessments and client reports. 

• Client Hair Type Analysis (using Andre Walker system)

• Complete Cuticle Layer Analysis (Hair shaft abnormality, environmental damage assessment, e.g. heat, abrasive damage, cuticle cell edge inspection, cuticle cell analysis and protein-cuticle loss (based on the analysis of 10 fibres)

• Hair Root Health Assessment (based on ten images) -Coming soon

We currently offer four Trichology service packages. These consist of our more popular trichology test combinations that offer increased value to your trichology practice.

The A-B Trichology Test Package from HairKnowHow includes three cutting-edge trichology tests used to evaluate and compare hair samples from two different scalp locations on a single patient.

Does your client have a hard-to-explain patch of hair that is different to the rest of their hair? The patch of hair could be shorter, exhibiting increased breakage, there may be a loss of texture or is very frizzy, etc. If you want to get to the root cause of the problem, then the A-B test package is for you.

The A-B Trichology Test Package includes two of each of the following trichology tests:

• The Cuticle Imaging Test

• Cortex Imaging Test

• Hair Porosity Test

So you detect the differences between the two samples.

These tests complement each other and can detect minute differences between two samples, helping you explain why your client possesses an anonymous patch of hair so you can expertly advise your client with data-led advice.

Trichology Service Package A - a meticulously crafted suite of tests by HairKnowHow that offers a holistic understanding of your client's hair health and unlocks invaluable insights for precise clinical care. This all-encompassing package combines four essential tests, each designed to provide a deep dive into different aspects of hair health, culminating in a comprehensive assessment that informs accurate diagnoses and tailored treatment plans.

Includes:

• The Cuticle Imaging Test

• Cortex Imaging Test

• Hair Porosity Test

• and optional Hair Root Bulb Imaging Test

Trichology Service Package B - combines a suite of cutting-edge trichology tests, providing a comprehensive view beyond the surface. With our meticulously crafted service, you'll gain unparalleled insights that empower you to diagnose, monitor, and enhance your clients' hair vitality like never before.

Includes:

• Root Bulb Imaging Test

• Hair Cuticle Multi-Position Imaging Test

• Hair Porosity Test

• Optional Hair Diameter Measurement Plus

Trichology Service Package C - all-encompassing Comprehensive Trichology Assessment Package. This meticulously curated bundle of advanced trichology tests from HairKnowHow offers an in-depth analysis of your client's hair, empowering you with unparalleled insights into their hair's condition and providing a solid foundation for tailored treatment strategies.

Includes:

• The Cuticle Imaging Test

• Hair Colour & Lustre Test

• Hair Protein Loss Test

• Hair Porosity Test

We have made obtaining your client's hair results easy, fast and secure. We use only the best couriers and have optimised our processes to deliver your client's results within days.

Please Note: Upon free signup to our Clinical & Trichology services HairKnowHow will send you 10 sample retrieval envelopes initially. One HairKnowHow envelope should be used per client, but this can be for any number of individual tests. Additional envelopes can be requested free of charge.

1. Login to your free HairKnowHow clinic account. Enter your client's unique customer number and select the hair analysis services you require.

2. Select how you would like to post your client’s hair sample - either using first-class domestic shipping (for the UK) or UPS for expedited sample transit (US or UK).

   Your selected couriers then collect your client's sample, and the hair analysis is carried out.

3. Your client's hair data is encrypted and sent to your clinic for your client's records via your nominated email address. Passwords are emailed separately for security purposes.

Please click here to see the extensive measures taken at HairKnowHow to protect your client’s personal data.

We collect hair samples worldwide, including in the US and UK. Clinics typically receive their client's hair analysis data within five working days of the hair sample arriving at the HairKnowHow laboratory.

Within the UK, we offer two shipping options:

• Our standard shipping is included with every test or analysis and uses 1st class Royal Mail

  • Please post your client samples using the HairKnowHow prepaid envelopes provided (one client per envelope / multiple tests can be fulfilled using a single envelope for one client).

• Client's Preferred Mail Supplier - use your preferred mail supplier for sample collection.

  • We recognise that many hair clinics already have established relationships with specific mail carriers, and we want to make the process as seamless as possible for you. The delivery address is HairKnowHow.com, 55 Joydens Wood Road, Bexley, London, DA52HU, United Kingdom.

For our US customers:

• Client's Preferred Mail Supplier - use your preferred mail supplier for sample collection.

  • We recognise that many hair clinics already have established relationships with specific mail carriers, and we want to make the process as seamless as possible for you.

    For more information regarding international sample returns to HairKnowHow, please visit our help page.

We're so confident in the accuracy and value of our hair testing and analysis services that we offer a double guarantee to all our clients. If you're not completely satisfied with your hair test results, we'll refund your payment and provide you with a complimentary re-test at no extra charge. That's how confident we are in the quality of our services and our commitment to your satisfaction.

Our double guarantee includes the following:

1. A 100% refund: If you're not completely satisfied with your hair test results, we'll fully refund your payment (excluding shipping). We believe in our services' value and are committed to your satisfaction.

2. Complimentary re-test: In addition to the refund, we'll provide you with a complimentary re-test at no extra charge. We want to ensure that you get the most accurate and comprehensive hair analysis possible, and we're willing to go the extra mile to ensure that happens.

Ready to take advantage of our double guarantee and get the most accurate and comprehensive hair analysis available? 

Register your clinic today and supercharge your client experience today with HairKnowHow's advanced hair testing and analysis services.

1. How can HairKnowHow enhance the services provided by hair clinics and trichologists? HairKnowHow offers advanced hair testing and analysis services that provide accurate and comprehensive data, enhancing diagnosis, treatment planning, and overall client satisfaction.

2. What technologies does HairKnowHow utilise for hair testing and analysis? HairKnowHow employs state-of-the-art biochemical, electron microscopy, and spectrophotometric imaging techniques to deliver the most accurate and detailed hair analysis.

3. What are the benefits of hair testing and analysis for hair clinics and trichologists? The benefits include increased accuracy in diagnosis and treatment planning, more comprehensive data for better insights into clients' hair health, enhanced client satisfaction with detailed reports, visually impressive high-magnification images, and the opportunity to generate additional revenue streams by reselling the analysis services.

4. Can HairKnowHow help identify specific hair shaft disorders? Yes, HairKnowHow's advanced imaging techniques can help identify various hair shaft disorders, including Trichorrhexis Nodosa, Trichoptilosis, Trichorrhexis Invaginata, Monilethrix, Pseudomonilethrix, Pili Torti, Pili Trianguli et Canaliculi, and Trichoschisis.

5. What hair testing and analysis services does HairKnowHow offer? HairKnowHow offers a wide range of hair testing and analysis services, including Fibre Cortex Imaging, Hair Cuticle Imaging, Hair Room Bulb Imaging, Protein/Cuticle Loss Analysis, Colour and Gloss/Lustre Measurement, and more.

6. Are the hair testing services offered by HairKnowHow customisable? Yes, hair testing services can be ordered separately or combined, allowing clinics to tailor the testing requirements to their client's individual needs. Some tests can be customised at checkout.

7. What are the differences between Tier 1 and Tier 2 hair testing? Tier 1 provides clients with hair test results only, while Tier 2 offers additional analysis and expertise on the requested test data, which can be used by clinicians and trichologists in their assessments and reports.

8. How does the hair testing process work with HairKnowHow? Clinics can log in to their free HairKnowHow clinic account, enter the client's unique customer number, select the desired hair analysis services, and choose the preferred shipping method for the hair sample. The analysis is then carried out, and the results are delivered securely or uploaded against their secured HairKnowHOw clinic account.

9. How long does it take to receive the hair analysis results? Hair clinics typically receive the hair analysis data within five working days from the arrival of the hair sample at the HairKnowHow laboratory.

10. What shipping options are available for hair samples within the UK? HairKnowHow offers standard shipping using 1st class Royal Mail as well as an expedited sample retrieval service using UPS Express for faster delivery and sample analysis.

11. What shipping options are available for hair samples in the US? Hair samples in the US are retrieved using UPS Express for tracked expedited delivery.

12. What is HairKnowHow's guarantee to clients and clinics? HairKnowHow offers a double guarantee, which includes a 100% refund (excluding shipping) if clients are not completely satisfied with the hair test results and a complimentary re-test at no extra charge to ensure accuracy and client satisfaction.

13. How can clinics register with HairKnowHow? Clinics can register by creating a free account on the HairKnowHow website and providing their clinic information. Once registered, they can start utilising HairKnowHow's advanced hair testing and analysis services.

14. What happens to the client's hair data after the analysis? The client's hair data is encrypted and can be either sent to the clinic for their client's records or downloaded securely from the HairKnowHow clinic's client results page.

15. Is there ongoing support available after the hair analysis? Yes, HairKnowHow provides ongoing support to clinics regarding any questions or concerns related to the hair analysis results. They are dedicated to ensuring the best possible experience and outcome for their partner clinics.